Builders don’t have the time and most don’t know how to create the necessary records to protect their equipment.
Every tool enters the construction ecosystem through a retailer which creates an incredible marketing strategy for retailers. The PowerTool Safe™ API automatically creates accounts and generates tool records at the point of sale giving your customers the tools they need to directly address the pain points they face every day.
“An increase in customer retention of merely 5% can equate to an increase in profit of 25%. This is because repeat customers are more likely to spend more with your brand —300% more, to be exact”1
“The only way you can beat the competition is by truly understanding your target audience, especially their needs and pain points.”2
PowerTool Safe™ was designed by builders to give builders over 20 tools they need to address the issues they face daily including the tools they need to handle maintenance, warranty and theft.
Make every purchase personal with PowerTool Safe™ by directly addressing your customer’s issues and offering them solutions to their daily pain points.
Keeping detailed records is one of the best way to reduce, prevent, and fight theft. Now, with the PTS API, you can AUTOMATICALLY create the tool records your customers need. The exact records your customers don’t know how to or have time to create.
“…67% of Customers would pay more to get a better customer service experience. Clearly, customer service matters so much to customers that they would literally pay more to interact with a brand that does it well”4
“…72% of customers will share a positive experience with six or more people.”5
The PTS API automatically turns every purchase into an organized digital filing system that includes hyperlinks bringing your customers directly back to you.
Every purchase you register includes a receipt with a hyperlink directly back to you.
Only tools registered through a retailer receive hyperlinks both in receipts and on tools.
With every purchase confirmation email, highlight a new feature that you made available to you customer by sharing PowerTool Safe™.
Customer service represents your brand image, mission, and values.
In fact, 96% of customers say customer service is important in their choice of loyalty to a brand.
Happy customers will refer others.
In fact, 72% of customers will share a positive experience with six or more people.
Customers are willing to pay more to companies that offer better customer service.
67% of customers would pay more to get a better customer service experience.
Customers expect high-quality service.
After the COVID-19 pandemic, more than half of those surveyed (58%) said their customer service expectations are higher today than they were a year ago
Customer service can lead to more revenue.
89% of companies with "significantly above average" customer experiences perform better financially than their competitors.